Monopoli Property Privacy Policy

Monopoli Property (“we”, “us”) respects your privacy. This policy explains what we collect, why we collect it, and how we use it.

 

1. What we collect

 

We may collect:

• Your name and contact details (phone, email, address)

• Basic property details if you ask for an appraisal or information

• Messages you send us through forms, email, phone, or social media

• Website usage data (such as pages visited and time on site), usually in anonymous form

 

2. How we use your information

 

We use your information to:

• Respond to your enquiries and requests

• Provide appraisals and property advice

• Send information about properties, campaigns, or market insights you may be interested in

• Improve our marketing and website

 

We only collect what we need to deliver clear, honest communication and better property decisions.

 

3. Legal basis

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We process your information because:

• You have asked us to do something (for example, contact you or provide an appraisal), and/or

• It is in our legitimate business interests to market our services in a reasonable way

 

You can opt out of marketing at any time (see section 6).

 

4. Sharing your information

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We may share your information with:

• Our parent brand and related real estate service providers where needed to deliver our services

• Professional advisers (for example, legal or marketing support)

• Service providers who help us run our website, email, and marketing tools

 

We do not sell your personal information.

 

Any third parties must keep your information secure and use it only for the agreed purpose.

 

5. Storage and security

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We store information in secure systems and take reasonable steps to protect it from loss, misuse, or unauthorised access.

 

We keep your information only as long as needed for the purposes in this policy or as required by law.

 

6. Your choices

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You can:

• Ask to see the personal information we hold about you

• Ask us to correct it if it is wrong or out of date

• Ask us to delete it, where possible

• Ask us to stop sending you marketing messages

 

To do this, contact us using the details below.

 

7. Cookies and website analytics

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Our website may use cookies and similar tools to:

• Help the site work properly

• Understand how people use the site

• Improve our content and campaigns

 

You can usually turn cookies off or adjust settings in your browser, but some parts of the site may not work as well.

 

8. Contact us

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If you have any questions about this policy or your personal information, please contact:

Monopoli Property – Team Dylan Monopoli

186 Queen Street, Richmond, Tasman 7020

Phone: 027 340 5905

Email: dylan.monopoli@bayleys.co.nz

 

9. Changes to this policy

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We may update this policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.